Hatálybalépés: November 1, 2025
Verzió: 1.0
Effective Date: November 1, 2025
Last Updated: March 18, 2026
Version: 1.0
Company Name: Interactic Media Korlátolt Felelősségű Társaság
Abbreviated Name: Interactic Media Kft.
Registered Address: 1143 Budapest, Eleonóra u. 8. 4/3, Hungary
Company Registration Number: 01-09-388500
Tax Number: 10580242-2-42
EU VAT Number: HU10580242
Email: support@margyn.io
Website: https://margyn.io
Customer Support: support@margyn.io
Represented by: Máté Schubert, Managing Director
(hereinafter referred to as: "Service Provider")
2.1. Platform: The Margyn web application that provides e-commerce and business analytics services.
2.2. User / Customer: Natural person, legal entity, or sole proprietor who enters into a contract with the Service Provider and uses the Platform.
2.3. User Account: Unique access to Platform features created during registration.
2.4. Subscription: Periodic service entitlement according to the selected pricing plan (monthly or annual).
2.5. User Data: Business and analytical data uploaded to the Platform by the Customer.
2.6. Integration: Connection of third-party services (e.g., Shopify, UNAS) to the Platform through APIs.
2.7. Organization: Business entity created by the Customer within the Platform.
2.8. Organization Owner: The User who created the Organization and has full authority.
2.9. Team Member: Additional Users invited to the Organization.
2.10. Role: Permission level of Team Members (Admin, Analyst, Viewer).
2.11. ToS: These Terms of Service.
3.1. Scope
These ToS apply to the use of the Margyn Platform operated by Interactic Media Kft. By using the Platform, the Customer expressly accepts these terms.
3.2. Contract Formation
The contract between the User and the Service Provider is concluded electronically during registration by clicking the "Complete Registration" button.
Registration process:
Subscription and Payment:
The Service begins with a 14-day free trial period. After the trial period expires, a subscription is required for continued use. The User may cancel during the trial period without payment.
When purchasing a subscription, the Customer expressly requests immediate performance of the Service and acknowledges that the consumer's 14-day right of withdrawal ceases pursuant to Section 29(1)(m) of Government Decree 45/2014 (II.26). The Customer expressly accepts this by checking the checkbox or pressing the "Subscribe" button.
3.3. Right to Modify
The Service Provider reserves the right to supplement or modify these ToS for the development and improvement of the Service, adaptation to applicable laws, or other purposes. The Service Provider will notify Customers by email of any supplement or modification – preferably 15 days – before it takes effect.
If the supplement or modification is disadvantageous to the Customer, the Customer has the right to terminate the ToS within five working days from the notification. The termination takes effect on the day the modifications come into force.
If the Customer continues to use or access the Service after the above deadline, the Service Provider interprets this as acceptance of the modification. Modifications are never retroactive.
3.4. Legal Background
4.1. Services Provided by Service Provider
The Service provides e-commerce and business analytics functions, detailed descriptions of which are available on the Platform interface. The Service Provider provides the Service only to the extent specified on the Platform interface and is not obligated beyond that.
The Service Provider continuously develops the Service, as a result of which features may expand. If a new feature is introduced, the Service Provider notifies Customers in advance, provided that such change does not constitute a modification of these ToS.
4.2. Availability
Although the Service Provider aims for the Customer to always have access to the Service, it cannot guarantee this. By registering or using the Service, the Customer accepts and acknowledges that there may be certain cases when they cannot access their account and cannot use the Service.
The Service Provider will inform the Customer of such cases in advance when possible, but does not accept responsibility for the occurrence of such cases.
4.3. Service Modification, Suspension, Termination
The Service Provider continuously improves and develops the Service, may expand it with new features at any time, while also having the right to limit, suspend, or even terminate them at any time.
If the Customer decides to stop using the Service, they may freely do so at their discretion, but in this case cannot make any claims against the Service Provider, particularly cannot reclaim the subscription fee paid for a given period.
4.4. Third-Party Services
The Platform enables integration with third-party e-commerce and advertising platforms. The Service Provider assumes no responsibility for the operation of third-party services, the accuracy of data they provide, or the potential termination of integrations.
4.5. Automated Data Processing
Certain functions of the Service use automated data processing (including artificial intelligence-based processing). The Service Provider excludes all responsibility for the accuracy of automatic data recognition, as checking the accuracy of recognized data is the Customer's task and responsibility.
The Customer acknowledges that when using certain optional features, data may be transferred to data processors outside the European Union (e.g., United States), based on Standard Contractual Clauses (SCC), pursuant to Article 28 of the GDPR.
The use of automated processing features is entirely optional.
4.6. Beta Features and System Under Development
4.6.1. Beta and Pre-Release Features
The Customer acknowledges that if the Service Provider makes the Service or any of its features available in so-called "pre-release" or "beta" versions (hereinafter collectively: "Beta Version"), they are still under development, may be inoperative or their operation may be incomplete, and likely contain more errors and deficiencies than the Service or feature available in non-Beta Version.
The Service Provider always indicates if the Service or a specific feature is in Beta Version, and also indicates what limitations apply to the Beta Version, while excluding all liability related to the use of the Beta Version Service or feature.
4.6.2. Continuous Development and Bugs
The Customer expressly acknowledges and accepts that the Platform as a software product is under continuous development, and the following may occur:
IMPORTANT: These errors do not constitute breach of contract. The Service Provider commits to fixing bugs brought to its attention, but assumes no responsibility for inaccuracies during the interim period or decisions based on them.
4.6.3. Bug Reporting and Fixing
If the Customer notices a bug or experiences inaccuracy in data:
The Customer expressly accepts that during known bug fixing cannot base critical business decisions on affected metrics, and cannot claim compensation for decisions made based on erroneous data.
5.1. Registration Requirements
Registration requires:
Authorization statement:
By registering, the Customer declares that they have full authority to register the Organization and use the Service, or have received authorization from the authorized person (e.g., company owner, managing director). If this statement proves false, the Service Provider excludes all responsibility.
Technical requirements:
Providing the equipment necessary to access the Service (computer, tablet, smartphone, internet connection, modern web browser) is the Customer's responsibility. The Customer must ensure their device is compatible with the Service and has the necessary technical specifications.
5.2. User Responsibility
The Customer is responsible for:
Password security requirements:
The Service Provider recommends using uppercase and lowercase letters, numbers, and special characters (e.g., !; ?; +) for enhanced security.
Prohibited:
5.3. Account Suspension or Deletion
The Service Provider has the right to suspend or delete the account:
7-day warning by email before suspension (immediate suspension in urgent cases).
6.1. Subscription Packages
Using the Service is subscription-based. The Service Provider publishes current prices for each subscription package on the Platform interface.
The Service Provider offers various subscription packages with different features and permissions. Detailed descriptions of features included in each subscription package are published by the Service Provider on the Platform interface.
Prices are displayed in euros (EUR) or forints (HUF) depending on the Customer's geographical location or choice, next to which the Service Provider clearly indicates that the fees are also subject to value-added tax (VAT) liability.
6.2. Payment Terms
The Customer can pay the Service subscription fee to the Service Provider by credit/debit card payment.
The Service Provider uses an external payment processor, Stripe (Company name: Stripe Payments Europe, Limited, registered office: 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland, company registration number: 533780, web: https://stripe.com, hereinafter: "Stripe") for processing credit/debit card payments.
In light of the above provisions, the Customer provides their payment information not directly to the Service Provider but to Stripe through its secure payment system. The Service Provider does not possess card data. The Service Provider only sees data from the Stripe system that is absolutely necessary to identify the payment.
Stripe's general terms and conditions apply to payments through the Stripe system (https://stripe.com/legal/ssa), which the Customer also accepts by accepting these ToS.
6.3. Invoicing
The Service Provider issues and sends an invoice for the subscription fee paid by the Customer in the manner and within the deadline prescribed by accounting and tax legislation to the email address provided during registration.
The Service Provider issues its invoices electronically. By accepting the provisions of these ToS, the Customer declares that in accordance with Section 175(3)(b) of Act CXXVII of 2007 on value-added tax, they consent to the use of electronic invoices.
6.4. Automatic Renewal
If the Customer initiates a subscription, the Service Provider charges the Customer's provided credit/debit card with the subscription fee amount through the external payment processor's system.
If the Customer does not terminate the use of the Service, the Customer's credit/debit card is automatically charged with the subscription fee amount at the frequency chosen by the Customer (monthly or annual).
The Customer can cancel automatic renewal at any time through the Platform settings.
6.5. Payment Delay
If the Customer's credit/debit card charge is unsuccessful, the Service Provider considers this to mean the Customer no longer wishes to use the Service, and the Service Provider makes the features specified in the subscription package unavailable to the Customer from the time the payment status ceases.
If the Customer does not purchase new availability time within 90 days, the Service Provider deletes the account with all its data for data security and privacy reasons. The Service Provider notifies the Customer of this at least 7 working days before deletion.
6.6. Fee Modifications
The Service Provider reserves the right to change prices at its discretion. The Customer acknowledges that Service fees may change.
In case of a fee change, the Service Provider notifies the Customer in advance – preferably 30 days – by email. The Customer then has the right to cancel the subscription before the modification takes effect.
7.1. Contract Duration
The contract is concluded for an indefinite period and automatically extends with subscription renewal.
7.2. Termination by Customer
The Customer can cancel the subscription at any time:
Termination period: Immediate effect (but the service can be used until the end of the already paid period)
7.3. Termination by Service Provider
The Service Provider may terminate the contract with 30 days' notice, or with immediate effect in the following cases:
7.4. Data Deletion
Following contract termination, the Service Provider permanently and irrevocably deletes data uploaded by the User within 5 days.
8.1. Copyright Protection of the Service
Under this Agreement, the Service provided by the Service Provider to the Customer for use, as software, is considered a copyrighted work under Act LXXVI of 1999 on copyright (Szjt.) and is thus protected by copyright.
The Service is the Service Provider's own development, so as the author, the Service Provider holds without limitation the moral and economic copyrights related to the Service.
8.2. Right of Use
Based on Section 9(6) and Section 16(1) of the Szjt., the Service Provider, exercising its economic rights related to the Service, grants the Customer a geographically unlimited right of use for the duration of this Agreement.
Based on the right of use, the Customer becomes entitled to use the Service. The Customer is entitled to use the Service exclusively during their economic activity, according to its intended purpose, and exclusively for their own business purposes.
8.3. Ownership of User Data
The copyright provisions of this Agreement do not affect the Customer's rights to data generated, registered, and transmitted by the Customer using the Service. The Customer is the rightful owner of this data.
The Service Provider is not entitled to possess the data or use it in any way – except for data transfer resulting from integration with other systems.
8.4. Prohibited Activities
Given that the Customer does not acquire any economic rights beyond the use of the Service under this Agreement, the Customer may not transfer the Service to a third party either free of charge or for consideration, may not make it accessible, may not authorize its use, may not reproduce or distribute it, may not put it into circulation, may not rent it, may not adapt it, may not change it, may not modify it, and may not make it accessible to the public in any way.
Furthermore, the Customer is not entitled to disassemble, disassemble, reverse engineer, build from its elements, analyze, or otherwise examine the Service. The Customer may not reverse engineer the Service's program code and may not search for source code, object code, or basic structures. The Customer must do everything to prevent third parties from executing the above prohibited operations.
8.5. Consequences
Violation of the provisions in this chapter constitutes a serious breach of contract, for which the Service Provider has the right to terminate the Agreement with immediate effect.
Furthermore, the Customer is obligated to compensate the Service Provider in a lump sum upon first request, the amount of which is 20,000,000 HUF (twenty million forints).
The Service Provider is entitled to enforce damages exceeding the penalty against the Customer (Civil Code Section 6:186).
8.6. Burden of Proof
If the Customer creates a solution similar to the Service's functions during the contract period or within 24 months following its termination, the Customer is obligated to prove that it was created without using the Service Provider's intellectual property.
9.1. General Provisions
The Service Provider processes the Customer's personal data in accordance with GDPR (EU 2016/679) and Infotv. (Act CXII of 2011).
Detailed information:
9.2. Data Controller and Data Processor
9.3. Data Processing Subcontractors
The Service Provider uses external data processors in providing the Service. The complete list of data processors used by the Service Provider can be found in the Data Processing Agreement (DPA).
9.4. Right to Data Deletion
The Customer may request deletion of their data at any time. Deletion requests must be submitted to support@margyn.io. The Service Provider will delete the data within 30 days.
The Service Provider is entitled to retain anonymized statistical data not attributable to any person or company from deleted data for the purpose of improving and developing the Service quality, from which neither the User nor their business can be inferred.
9.5. Customer's GDPR Responsibility
The Customer is responsible for processing end-user (customer) data in a GDPR-compliant manner, including:
10.1. Service Provider Liability
Limitation of liability:
The Service Provider is only liable for intentional or grossly negligent damage. For indirect damages (lost profits, loss of revenue), liability is limited.
Maximum compensation amount: Total subscription fees paid in the last 12 months
Exclusion of liability:
The Service Provider assumes no responsibility for:
10.2. Customer Liability
The Customer is responsible for:
10.3. No Warranty ("As-Is" Service)
The Platform is provided "as-is" and "as-available". The Service Provider does not guarantee:
It is the Customer's responsibility to verify the correctness of synchronized data in all cases, especially before making business decisions.
10.4. Data Accuracy and Business Decisions
IMPORTANT WARNING: The Margyn Platform is an analytical tool and data visualization platform that helps analyze, display, and process business data. The Platform DOES NOT constitute professional advice, accounting, financial, or business consulting.
10.4.1. Data Accuracy Disclaimer
While the Service Provider does everything to accurately process and display data, the Service Provider does not guarantee:
Causes of data errors may include:
10.4.2. User Responsibility for Business Decisions
The Customer bears full responsibility for all business decisions made based on data, analyses, reports, or AI-based insights provided by the Platform. The Service Provider is not responsible for:
The Customer expressly acknowledges that data and analyses provided by the Platform:
10.4.3. Independent Verification Obligation
The Customer is obligated to independently verify and validate all data, reports, or insights they wish to use as a basis for critical business decisions. This particularly applies to:
Verification methods:
10.4.4. Professional Advice Recommendation
The Service Provider expressly recommends that before critical business decisions, the Customer consult with:
The Margyn Platform under no circumstances replaces the services of the above professionals.
10.4.5. Exclusion of Liability for Business Damages
The Service Provider completely excludes liability for all damage, loss, or disadvantage resulting from:
This exclusion of liability applies even if:
10.4.6. Maximum Compensation Liability
If a court or authority does not accept the above exclusion of liability for any reason, the Service Provider's liability for compensation from all causes combined cannot exceed the total subscription fees paid by the Customer in the last 12 months.
This limit applies to:
10.4.7. Backup and Export
It is the Customer's own responsibility to:
The Service Provider assumes no responsibility for data loss that could have been prevented by proper backup.
10.4.8. Calculation Logic and Transparency
The Service Provider is not obligated to disclose the calculation algorithms, data processing logic, or internal workings of AI models used by the Platform, as these constitute trade secrets and intellectual property.
The Customer cannot demand:
What the Customer receives:
If the Customer disagrees with the Platform's calculation methodology or does not trust the results, they are obligated to seek alternative solutions and cannot base business decisions on data they deem unreliable.
10.4.9. Comparison with Other Systems
The Customer acknowledges that different analytical systems may show different results for the same business data:
Example: Shopify admin, Google Analytics, Meta Ads Manager, and Margyn Platform do not necessarily show the same revenue for the same period, and this does not mean any system is wrong.
It is the Customer's responsibility to decide which system to rely on, and cannot demand that Margyn Platform produce exactly the same result as another system.
10.4.10. Contradictory Metrics and Interpretation
The Customer acknowledges that revenue growth does not necessarily mean profit growth, and vice versa. Possible causes of seemingly contradictory metrics:
Such contradictions do not constitute system errors. The Customer is obligated to interpret data within their own business context, and if necessary, request more detailed analysis or involve an expert.
10.4.11. Exclusion of "Deception" Claim
IMPORTANT STATEMENT: The Customer expressly acknowledges and accepts that:
The Customer expressly waives the right to claim "deception" or "intentional misleading" based on inaccurate, incomplete, or contradictory data provided by the Platform, provided that:
Deception can ONLY be established if the Customer proves that the Service Provider:
Good faith system error, calculation inaccuracy, or software bug does not constitute deception.
The Parties cannot be held liable for performance delay or failure resulting from the following events beyond their control:
In case of long-term force majeure: If force majeure lasts longer than 60 days, either Party may terminate the contract with immediate effect, without compensation.
12.1. Legal Background
The confidentiality obligation is based on Act LIV of 2018 on the protection of trade secrets (Trade Secret Act) and Criminal Code Sections 418-420.
12.2. Definition of Confidential Information
The Parties undertake not to disclose to third parties trade secrets, business data, and confidential information learned during contract performance.
Confidential information includes particularly:
12.3. Duration of Confidentiality
The confidentiality obligation remains in effect without time limit, indefinitely after contract termination.
12.4. Consequences of Violation
If the Customer or their employees or agents violate the confidentiality obligation, the Customer is obligated to compensate the Service Provider with a monetary penalty or damages.
The Service Provider is entitled to demand full compensation for actual, provable damages.
Criminal liability: Violation of trade secrets constitutes a criminal offense under Criminal Code Section 418, punishable by imprisonment up to two years.
12.5. Reference Use
It does not constitute a violation of the confidentiality obligation if the Service Provider uses the fact of the contractual relationship (Customer company name and logo) as a reference for marketing and sales purposes, without disclosing its content, based on prior email notification to the Customer.
The Customer may request removal of the reference at any time at support@margyn.io.
13.1. Amicable Settlement
The Parties undertake to primarily attempt to resolve disputes through negotiation.
Complaint procedure:
13.2. Consumer Status
The Service Provider informs Customers that pursuant to Section 8:1(1) point 3 of Act V of 2013 on the Civil Code, the Customer does not qualify as a consumer in relation to the Service, as they use the Service within their economic or professional activity.
Therefore, consumer protection procedural rules, particularly conciliation board procedures, do not apply.
13.3. Court Jurisdiction
In case of unsuccessful amicable settlement: Pest Central District Court (1051 Budapest, Markó utca 27.)
Applicable law: Hungarian law (Civil Code, Electronic Commerce Act, GDPR)
14.1. Entire Agreement
These ToS and referenced documents together constitute the entire agreement between the Parties. Oral agreements are invalid.
14.2. Partial Invalidity
If any provision of these ToS becomes invalid, it does not affect the validity of other provisions.
14.3. Assignment
The Customer is not entitled to transfer rights arising from the contract to a third party without the Service Provider's prior written consent.
14.4. Waiver
If the Service Provider does not or only partially exercises a right under these ToS, it does not mean they have waived the right. The Service Provider reserves the right to enforce any right later.
14.5. Contact
Customer service email: support@margyn.io
Customer service mailing address: 1143 Budapest, Eleonóra u. 8. 4/3
14.6. Notifications
Official notifications are sent by email to the address provided during registration.
14.7. Language
These ToS are prepared in Hungarian and English. In case of discrepancy, the Hungarian version prevails.
15.1. Consumer Right of Withdrawal
According to Government Decree 45/2014 (II.26) on detailed rules of contracts between consumers and businesses, the Customer qualifying as a consumer may withdraw from the contract within 14 days without justification.
15.2. Cessation of Right of Withdrawal
Given that the Service Provider provides a 14-day free trial period during which the Customer can use the Service without payment and without restrictions, and the subscription only begins after the trial period expires, by purchasing the subscription the Customer expressly requests immediate performance of the Service.
By purchasing the subscription, the Customer acknowledges and accepts that their right of withdrawal ceases pursuant to Section 29(1)(m) of Government Decree 45/2014 (II.26), because:
15.3. Subscription Cancellation
The Customer may cancel the subscription at any time through Platform settings or at support@margyn.io, but is not entitled to a refund for the already paid subscription period, except in case of serious breach of contract by the Service Provider.
16.1. Proper Use
The Customer is obligated to use the Service properly, exclusively during their economic activity, in accordance with laws and these ToS provisions.
16.2. Beta Features
If the Service Provider makes certain Service features available in "beta" or "experimental" version, they are still under development, may contain errors, and their operation may be incomplete. The Service Provider always indicates if a feature is available in beta version and excludes liability for damages resulting from use of such features.
16.3. Suspension and Termination
The Customer acknowledges and accepts that if the Service Provider detects that the Customer is using the Service improperly, in a manner contrary to law, or in violation of these ToS provisions, the Service Provider has the right to terminate the Customer's access without prior notice and justification and delete data uploaded by the Customer.
16.4. Usage Restrictions
The Service Provider has the right to introduce technical and quantitative restrictions to ensure stable Service operation. Specific restrictions are part of the given subscription package.
Using automated tools, scripts, or bots requires the Service Provider's prior written permission.
The Platform maintains up to 1,000,000 (one million) orders per Organization in its database. Organizations that exceed this threshold may be subject to data archival, additional terms, or migration to a higher-capacity plan at the Service Provider's discretion. The Service Provider will notify the Customer at least 30 days before applying any such measures.
Appendix 1: Privacy Policy
Appendix 2: Data Processing Agreement
Appendix 3: Cookie Policy
Appendix 4: Detailed description of subscription packages (available on Platform interface)
Effective Date: November 1, 2025
Validity: Until revoked or modified
Interactic Media Kft.
Budapest, November 1, 2025
I, the undersigned, as a user of the Margyn Platform, declare that I have read, understood, and accept these Terms of Service.
I acknowledge that by completing registration, I electronically enter into a contract with the Service Provider that includes all provisions of these ToS, as well as the Privacy Policy and Data Processing Agreement.
General inquiries: support@margyn.io
Billing: support@margyn.io
Legal questions: support@margyn.io
Mailing address:
Interactic Media Kft.
1143 Budapest, Eleonóra u. 8. 4/3
Hungary
By using the Margyn Platform, you accept these Terms of Service.